Contact

Ask us something

Including the awkward questions. How a complaint is handled, what is written down if something is damaged, and what happens if the day overruns are all better asked before a booking than after one.

Email hello@removals.reviews — the best way to reach us, and the route that gets a considered answer rather than a rushed one.

Hours Monday to Friday, 8am to 6pm. Saturday mornings. Anything sent outside those hours is picked up the next working day.

Coverage England, Scotland and Wales, plus western Europe by road. What goes wrong, by region.

Quotes Begin on the quote form — it asks the seven things we need before we can ask anything useful back.

On reviews There is no review, testimonial or star rating anywhere on this site, and there will not be. Check us somewhere we do not control, and read it the way the guide on the home page suggests.

Ask how a complaint would go

It is the single most useful question to put to any removals firm and almost nobody asks it. Who would you speak to, what is written down, and what are the time limits. Ours are in the terms rather than invented afterwards.

Comparing us with somebody else?

Ask both firms whether they will survey before quoting, whether the crew who load will unload, and how many vehicles the goods will travel on. Those three answers explain most of the difference between figures and most of the difference between outcomes.

If something went wrong

Write and say so plainly, and expect to be told what happened rather than given a template. Your booking contract covers claims and the time limits on them.